Upgrade or manage your subscription
Open the workspace menu, choose Settings → Billing, or follow an Upgrade link. Dodo Payments hosts checkout and the customer portal. Complete checkout and return to Feedback Loop. If access has not updated, use the billing refresh action rather than starting another checkout. If you leave checkout unfinished or a renewal fails, Get Pro stays available in Billing and opens the payment flow directly. You do not need to cancel first. While payment is processing, the button is disabled until billing refreshes. Paid and deliberately paused subscriptions show Manage subscription. If you have a discount code, enter it in Dodo checkout before completing your subscription. Dodo checks the code’s eligibility and applies its discount for the configured number of billing cycles. A valid 100%-off code also grants Pro for the confirmed complimentary period. Use the customer portal to manage or cancel a subscription. Cancellation retains Pro until the confirmed service period ends, including a complimentary period. A checkout return by itself does not prove completion or activate Pro.What happens when Pro ends
- Custom domain: the saved setup remains but the domain is paused; use platform links. Restoration may require verification before reactivation.
- Website sign-in: the policy, URL and keys remain, but participation under that policy is blocked. Restore Pro or explicitly choose Feedback Loop account sign-in.
- Appearance: saved paid customizations remain, while custom CSS and hidden branding are suspended.
- Release images: existing images remain readable. Text editing, publishing, image removal and summary selection remain available; new uploads require Pro.