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You need a Feedback Loop account. A Free account is enough to collect feedback and publish release notes.

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Set up a project

  1. Open the dashboard and sign in or create an account.
  2. From Projects, choose Create project, enter a name, and create it.
  3. Open the project’s Settings. Add your website if you have one, then choose Save project details.
  4. In Public address, open or copy the public link.
  5. Share that link with your customers, for example from your website’s Help menu.
Your community has a Feature requests board and Release notes. Active feature requests are publicly readable; release-note drafts remain private until you publish them. There is no separate switch to publish a feedback board.

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Try the visitor experience

Open the public page in a private browser window. You should be able to read the board. Choose Suggest a feature and sign in when prompted. After returning, submit your request. Signing in does not automatically submit a request or cast a vote. By default, visitors use a Feedback Loop account. Website sign-in is optional and requires Pro plus a server integration.

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Next steps

Customize the appearance, manage feature requests, or publish a release note. If the public page is unavailable, confirm that the project still exists and copy its current link from Settings. See troubleshooting.