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Use ChatGPT on the web to review feedback and prepare customer updates. Your workspace must allow custom MCP plugins; workspace permissions and security restrictions can limit availability.

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Add Feedback Loop

  1. Open ChatGPT Plugins.
  2. Select + → Add custom MCP server and name it Feedback Loop.
  3. Under Connection, enter this server URL:
  1. Choose OAuth authentication. Open Advanced OAuth settings, confirm Dynamic Client Registration (DCR) and keep the discovered scopes.
  2. Review the risk warning, select I understand and want to continue, then Create as a plugin.
  3. Complete Connect Feedback Loop when prompted. Sign in with your Feedback Loop owner account, select projects and choose Read or Manage for each, then approve access.
  4. Find the resulting plugin in your personal or workspace plugins and install it if needed.
Read includes unpublished drafts; Manage also permits public writes. See project access and disconnection.
ChatGPT Add custom MCP server form with the Feedback Loop URL, OAuth authentication and Dynamic Client Registration selected

Add the Feedback Loop server in ChatGPT with OAuth and dynamic client registration.

Feedback Loop authorization screen with example projects selected for Read and Manage access

Choose projects and access levels in Feedback Loop. This example connection uses a browser MCP client.

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Use it in a conversation

Open the plugin and select Try in chat, or type @ in the prompt box and select the installed Feedback Loop plugin. Start with a connection check:
Call list_projects once and report the available project names and access levels. Do not open feedback, discussions or release drafts, and do not change anything.
ChatGPT conversation reporting one successful list_projects call and Feedback Loop with Read access

A real ChatGPT connection check returned the approved Feedback Loop project with Read access.

The connection provides MCP tools; it does not automatically install skills. Specify any changes you want ChatGPT to make, such as saving an unpublished draft or posting a reviewed reply. If Feedback Loop is missing from the picker, check that the plugin is installed and permitted in your workspace. Review or revoke its Feedback Loop access in account Settings → AI Agents / MCP. To change approved projects or access levels, disconnect and reconnect. These steps follow the official OpenAI guide to custom MCP servers.